Return Refund Policy
As soon as your item has been received at our warehouse, we will issue a refund minus the Flat-Rate Return Shipping cost within 5 business days upon receipt of the return.
Please note: It is not mandatory to use our prepaid shipping label if you decide to use your own carrier.
If any returned item we receive has obviously been used and/or does not abide by our return policy, we will charge a restocking fee that is a percentage of the product’s purchase price and 100% of the return shipping costs may be deducted from your refund. See details below:
- 10% Restocking Fee: Wheels show use or packaging missing
- 20% Restocking Fee: Any part of the stroller wagon comes back dirty
- 50% Restocking Fee: Product is missing parts and/or has damaged parts
- 20% Restocking Fee: Accessory shows use or packaging missing
- 50% Restocking Fee: Accessory is missing parts and/or has damaged parts
For more information on Sezzle refunds, tap HERE.
For more information on ShopPay Installments refunds, tap HERE.